FAQ

Can I get my frame in a different stain or color?

We offer both the frame and inserts (mattes) in 10 different color options. 

Unfinished, Oak, White, Black, Espresso, Stone Gray (light), Charcoal Gray (dark), Navy, Aqua, and Pink!

Can I paint the frame?

Yes, just purchase the unfinished frame. Many customers of ours love doing this to put their own creative touch and flair to their frame. 

How do I attach pictures to my frame?

We recommend using a scotch tape to secure any photos to the insert. Some of the frames do not require any tape to keep the picture secure, however, some of the 11x14’s and 8x10’s do.

What are the frames made of?

All of our picture frames are handmade of solid Ash. The insert (matte) itself is made of a special oak board specifically made for us to resist warping.

How long of a name can I fit in the personalized frames?

So your kids name is way too long. That's ok! We can fit around 12 characters into the personalized frames. If your child's name is longer than that just let us know and we'll double to check to see if we can make it happen.

What size are the openings in the School Years and Baby's 1st Year Frames?

The picture openings hold your standard wallet size school pictures of 2.5" x 3.5". The openings themselves are 2 1/4" by 3 1/4" so that the photos don't fall right through the openings. The center opening measures 5x7".

What are the outside dimensions of the School Years Frames?

School Years 7x20  is 9"x 22"

School Years 11x14 is

Name Frame 5x7 is 6 1/4" x 8 1/4"

 

T-SHIRT QUESTIONS

Am I getting a good quality shirt?

You bet you are! Our shirts are printed on brands such as Gildan, American Apparel, Hanes, and Delta. All printing is done using environmentally safe methods.

How do I care for my awesome new T-Shirt?

Washing your t-shirts with cold water on a delicate cycle with a mild detergent is recommended. It is also a good idea that you wash your t-shirts inside-out to safeguard the life of the print. Use non-chlorinated bleach when bleach is necessary.

When drying your t-shirts we recommend using a no or low-heat setting. Our T-Shirts are produced with cotton, so some shrinkage is possible when using heat while drying.